Pat in Ottawa

I Purchased a Groupon as well which there was an issue with, finally got my Groupon reimbursed by Groupon. The most ridiculous thing was they showed up at my three-story house without a ladder to do the windows, ridiculous. Looking for somebody else to do my windows this year because every time I walk down my stairs I look at that half done window. Would never ever recommend

Purchased Groupon and went online to make appointment and did not see the place to put in the Groupon # so ended up paying full price as well. When they came to do the windows, 3story house, they did not bring a ladder! Contacted Urban Upkeep, and the person I spoke with said he wold refund my Pay Pal. Never happened, despite reassurances from the company many time during about 28 emails. I have NEVER been so disappointed in any business I've dealt with before.