Jerry

Burlington Garage Doors was great to work with. Sean went above and beyond the service of installing new doors. He was professional and ensured the work was done in a timely manner. He also took the time to show my how to perform easy regular maintenance on my doors. 5 star service and installs.

The original review I provided a few months back was prior to the current winter season for snow removal. Since then, like other earlier reviews, Blue Basin owner Kdell has been more than a disappointment. Since the last payment was made for the season at the beginning of January this year, he has been not very responsive to my elderly parent’s contract. I have always had to follow up and ensure that he would arrive in a timely manner to the home to clear the snow. And in many circumstances, he would arrive well after 24 hrs of a snowfall. My parents are in their 90’s and late 80’s and enjoy the fact that they can remain in the home that they have lived in for decades. Recently (snowfall from Feb 18 & 19) Kdell did not show up to clear the snow from my parents and has not been responded to phone calls and txt messages. I had to go to my parent’s home and clear the snow and the snow plow drift. I again tried multiple times to reach contact him and I received no response. The concern I have is that if there is a situation where there is a medical emergency. The ambulance and paramedics would be hindered, and time lost to support my elderly parents. Every minute counts. Therefore, I must change the rating for Blue Basin from a 10 to a 1. I don’t recommend Blue Basin for their services. Original: The team at Blue Basin came through for my elderly parents. They were responsible and timely in the snow clearing contract last winter. The team at Blue Basin also provided the service at a reasonable price.