Worst service ever. Spent 14000 on a bed and got Such bad service I will tell everyone to stay away! Wanted 9 inch legs for the bed which I saw were available in the booklet that came with the bed. The first store I called told me bed did not come with 9 inch legs. I called the service department who assured me it did. Went toa second store to order the legs in person and had to remind the clerk that I needed 2 packages as the bed was king size. No problem and lucky me they would arrive on Sunday. Walked over to pick up the legs on Tuesday to learn only half the legs had come in and I would have to wait a month for the rest. What can you do with half the legs? Did they bother to call to say sorry only half your order is available don't waste your time coming in....no. And when I said I wanted my money back was told they couldn't give me any proof of the refund and I would just have to wait to see if it was processed. Don't shop at Sleep Country their staff doesn't know the meaning of customer service.
- Approximate cost of services:
- $14,000.00