leak below basin-broken duralock MrRooter supplied and Installed new duralock connection under basin Installed new two stainless steel braided supply line, both hotand cold. Tested and checked for leaks. The stainless steel braided supply lines were working and did not need to be replaced The Plumber could not tell me the cost of the duralock nor could they tell me cost per hour of labour. Service manager Fred had same response The Plumber(Peter) was the worst service person I have ever had in my home Avoid this company complete rip off I felt completely taken for a ride

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Company Response

Hello Rashid,

Thank you for taking the time to provide a review. Our plumber provided you with a quote to show how much this specific job would cost. The braided supply lines were replaced as a plumbing best practice that our licensed plumber completed, and at a competitive price for the work done.

Thank you for choosing Mr. Rooter Plumbing.