On January 1, 2011 I mistakenly hired "COMPLETE MOVERS" AKA "SMS MOVERS" and was of course harrassed, manipulated, threatened, etc. THESE PEOPLE ARE THE WORST. DO NOT HIRE THEM. I googled them, 1st one up with "holiday special". I spoke with Mark and I was told $50 per hour for 2 men. Nothing else. No minimum, etc. They showed up late and told me they were not going to show up at all. They decided I had to pay up front, they asked for things that were not advised up front, like a 4 hour minimum, like pay a $240 cash deposit (before anything was done), and asking extra to move "heavy objects" and if there are stairs. They took at least 2/20 minute breaks and then took over 1 hour to bring up (to 2nd floor with elevator) 4 boxes. They wanted me to pay taxes which of course they did not have any tax #. They gave me a green piece of paper which had no information like address, phone number or a name of anyone in charge. They broke my dishes, not just a couple but 2 out of 10 dishes & mugs are broken and the remaining have chips. They broke the glass in frames. They spoke to me in an alarming, threatening, racists, violating manner, and told me stories of how they ripped off people, left people's heavy objects like washer/dryer on main floor and refused to move them into apartment. I had to ask the cable guy (he was great) to stay because I knew they were going to harrass me further when I refused to pay $360 plus taxes. I mistakenly gave up $340 cash which they didn't deserve. I am going to write to the Consumer Board of Protection and I urge anyone else who's had this experience to do the same and maybe we can see some justice and put these BAD MOVERS out of business. Or maybe it's time there is a law to protect innocent consumers. It's February and I'm still upset as I find more and more of my property that is ruined.
- Approximate cost of services:
- $340.00