P. Dalcourt in Ottawa

Don't waste your money on TCT Exterior Contracting. We hired them to do a simple roof inspection and to provide a report. After doing a minimal amount of work, they ran off with the money and never provided the report, which was the entire purpose of hiring them. Despite several emails and phone calls asking if they could send us the report, we were completely ignored. A professional company would at the very least follow-up and provide a reason why they cannot or will not supply the report, which TCT has failed to do. If they can't even do a basic job right, why should you trust them with a larger job? The answer is: you shouldn't. Stay away and find real professionals instead.

Fair Mechanical did an excellent job installing our new Ruud furnace and A/C in October 2016. Due to an unanticipated technicality, they even upgraded us to a higher-end furnace at no additional charge. There was only one glitch: our 13-year-old furnace-mounted humidifier stopped working after the new furnace was installed. I later realized it was not compatible with the new furnace, and I take part of the blame because I had wired it to our old furnace and it was never designed to be wired that way. After rewiring it to be independent from the furnace, it started working again and all was well.