Reviews


First Review

10/10

They cleaned our eavestroughs cleaned using Ottawa Student Windows. They did a great job, and left our property in a very clean state. The team was friendly, arrived on time, and completed the job quickly. I will definitely use them again

Approximate cost of services:
$226.00
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10/10

Recent wind storm ripped shingles off our roof. Kebreab came by quickly, inspected the roof, and scheduled a repair. Also provided a detailed and reasonable quote for replacing our roof next year. Looking forward to completing that work with them after the winter!

Approximate cost of services:
$400.00
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Company Response

Thank you for this positive review John. We look forward to continuing to work with you in the future as well.

10/10

Cory did an awesome job fixing up our bathroom, and was fantastic to work with. We will definitely be using River Reed for our next project. We had a crack in our bathtub, which turned into a hole, and we needed it fixed. The bathroom itself was a bit dated, so we wanted to do a few minor upgrades, too. We were referred to Cory by a neighbour, who was singing his praises. Cory came by to provide an estimate, and also helped patch up the hole in the tub so we wouldn’t experience water damage in the interim. The work we ultimately got done was: > New bathtub installed, with new tiling on the floor & walls > Plumbing and venting brought up to code > Bathroom waterproofed > New vanity and lighting Cory set a new, higher bar of expectations for all of our future contractor experiences: > He provided a detailed quote, including a full list of the materials needed > The quote included some potential watch outs for additional costs that may need to be incurred, but only confirmed after the demolition work began (some of these were needed, and it was much less stressful having known about them being possibilities up front) > Cory project managed the entire renovation, and handled the coordination with the plumbers, electrician, and roofer > When we encountered unexpected problems (e.g., the previous owners didn’t plumb the bathroom to code), Cory took the time to answer all of our questions, and helped us through the decision making process > When the other contractors were doing their part of the work, and Cory had some downtime, he helped us fix a few other things around the house The quality of Cory’s work is impeccable. It’s clearly obvious that he takes care and puts a lot of effort into doing a quality job. Our trust battery with Cory is fully charged. He is also a truly wonderful person, and was a real pleasure to have in our home.

Approximate cost of services:
$10,000.00
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Company Response

John,
This is truly a kind, thoughtful, and flattering review. I am lucky to have had the opportunity to work with and get to know you and your family. It was truly a privilege to be able part of a project that ultimately had a notable impact on your family's enjoyment of "bathroom time", as well as to receive confirmation of such from your lovely daughter. You and Allie were so kind, understanding, and patient with me; all the while making me feel as though you appreciated my effort. I couldn't ask for a better result or more appealing clients to work with.

Thank you again for the thoughtful review. It was truly a pleasure.

Cory

10/10

Outlets in one room were without power. Basil quickly diagnosed and explained the issue. Customer service was great - arrived on time, super helpful, and fixed things up quickly. Explained the pricing before the service started, and the rates were reasonable. Will definitely use his services again in the future.

Approximate cost of services:
$100.00
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Company Response

Thank you for this wonderful review, John. Sapphyre Electric's goal is to leave all our customers satisfied with our services. We are happy to know that you find our customer service "super helpful". We believe in being courteous and transparent and will communicate with our customers to ensure their problems are resolved. Thank you for the opportunity to be your electric solution.

10/10

We had an underground wasp nest in our front yard. The team was very responsive and accommodating in scheduling to come by and get rid of the nest. Very polite and doc the work on time, and as promised. I would most certainly use them again.

Approximate cost of services:
$180.00
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Company Response

Thank you so much we appreciate working for you!!:)

10/10

Ian and Mike built a lovely fence for our backyard. They started & finished the work on time, maintained a clean and safe worksite, and were very polite. The fence looks great, and we still receive numerous compliments from neighbours and passers-by.

Approximate cost of services:
$6,000.00
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Company Response

Hey, thank you very much! It was a pleasure working with both of you - I am glad you are happy with the fence and sliding gate, I thought they turned great. Enjoy your new private backyard!
Cheers, Ian

10/10

We had a very positive experience with Royal Work, and they exceeded our expectations. We had our basement waterproofed, a sump pump and back flow valve installed, and a water service upgrade. The work was completed on time and on budget. Furthermore, the customer service was very good. Anatoliy took the time to explain all elements of the work being done, thoroughly answered our questions, and was responsive to messages. The team at Royal Work took care to clean up after their work, and to protect our floors and other belongings from dust and debris.

Approximate cost of services:
$13,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hey John, thank you for taking the time to share your positive experience with our company. We are always there in a heartbeat when customers and homeowners need us. We are very pleased to hear that Anatoliy and his crew was able to assist you with your basement waterproofed to make sure no more leaky basement. Do not hesitate to contact us if you ever require any assistance in the future.
Thank you for choosing Royal Work Corp. Waterproofing

10/10

Aida and her team were fast, thorough, and very friendly in completing the move-in/out cleaning service for my condo unit. I have no hesitation in recommending their service, and will look to use it again in the future.

Approximate cost of services:
$395.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you.