My rental water tank decided to leak a few days before Christmas. It wasn't hard to see that the Natural Choice (pun intended) is to have James and his crew work on it, and here is why.
James explained in detail what choices I have, and what are the pros and cons for each. I asked James to come on site and provide an estimate, and he came the very next day in the morning. Again, different options were explored in detail and I asked for an estimate for a tank-less water heater and gas pipes for a stove and a barbecue. James explained all the money-saving options and once I understood and agreed on what would be the best to do, James provided the estimate. What I noticed and I appreciated all this time - since I talked to James first time and until the end - was that there was no sales talk and no sales pressure at all. Just plain no-nonsense real talk about what needs to be done, how and why. The estimate turned out to be more than fair. It included the removal and disposal of the old water thank. Of course I had to have them do all the work. Although Christmas was days ahead, they were ready to come. Everything they did and everything they installed is high quality. The were very careful, making sure nothing is damaged. At the end, they left the place clean - maybe cleaner than it was when they came. When you look at the pipes and the water heater, nothing looks sloppy or done in a hurry. The crew took their time to install everything properly and the end result looks neat and clean. It's almost one week since the work was done. Everything works very well and now I wait LESS for the hot water than before, because the location they chose for the water heater gives the shortest path from the heater to sinks and bath tubs.
All in all, it was a very nice experience and I won't think twice if I will ever need other HVAC work in the future. Good job guys!
May 3, 2021 UPDATE: Everything works just fine after all these years, just as expected and with no issues whatsoever.
