Just as the previous reviews, this was a BAD experience. The company is shady, they use subcontractors for all aspects, therefore timelines and quality are all blamed on the subs. Originally we were told the job will take 3 to 4 weeks, they worked on it for 3 months, after which Marek walked away claiming lack of resources and left the basement unfinished. He demands payment up front, please do not fall for it, as you can see from these reviews he does not deliver. Any reputable establishment takes a downpayment, and majority is paid once the job is done. CUSTOMER BE AWARE
- Company Response
Our contracts are set up by 9 progess payments. The reason we have progressive payments set up, is so that we can complete the work. All materials and labour cost money, the payments are set up so that Beautiful Basements can have the work done in a timely fashion. If payments are not recieved work cannot be completed due to the lack of resources.
The "subs" that Beautiful Basements uses have been working with us for the past 10-15 years. The contractors only do work through Beautiful Basements. The quality of work has been far beyond standard for the many years we have been in business. We believe that we have tried to solve disputes with Eva, but it was left undecided.
If you have any questions or concerns, please contact beautifulbasements@yahoo.ca