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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Sept., 2010 To: All-Pro Landscaping Carpentry LTD. Owner and President: Angelo Tersigni We wanted to send you a letter to thank you for the exceptional workmanship that you and your architectural team did on our front porch, patio, side lot grading, and pool deck that you installed in the Spring of 2008. Your experienced team was very professional, courteous and reliable. The entire process from your initial quotation to conception design and final completion was hassle free and timely. You provided samples, options and unique and practical designs which clearly distinguished you from the other competitors. You were extremely knowledgeable on various products, building codes and construction. We had a number of different estimates from various landscaping companies at prices above and below your rate. We are very discerning customers and investigate our options thoroughly prior to awarding business. Once the job was complete we knew we made the right decision and believe “you get what you pay for”. All-Pro had excellent craftsmanship for very competitive rates. After 2 years we are very pleased with the solid work and design. The stone work has not shifted and the project has clearly increased the curb appeal and value of our home. We have received countless complements from neighbors and friends on the work. It was great to see a company stand by their warranty. We did call you on one minor issue. You responded to us immediately and the concern was rectified on the spot. Your high quality products, excellent workmanship and after installation service were top notch. We were very pleased and would absolutely recommend All-Pro Landscaping and Carpentry Ltd. to anyone looking for a superior job. Please feel free to use us a reference any time. It was a pleasure to do business with you. Thank you so much! Cheryl and Sean, West Hill, Ontario

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Company Response

Dear Cheryl and Sean, Thank you for taking the time to share this comprehensive review with the HomeStar community and with visitors to http://allprolandscaping.ca. I look forward to meeting with you in the next few weeks to discuss the project you have in mind at the side of the house. Bye for now, Angelo