Cliff and his team excavated and underpinned the basement of our 100+ year Toronto home. They basically created a basement out of nothing so we could expand the square footage of our small home. There were many obstacles to this project from the start: the pandemic led labour shortage, unforeseen surprises with a house this old (pre-existing wall and chimney that needed to removed, compromised foundation, etc.), weather conditions, a tree that needed to be removed, bureaucratic obstacles created by a new, inexperienced city inspector, etc. Despite these delays, Cliff and his team completed the project with exceptional workmanship and professionalism. Cliff, along with our engineer, made sure that no corners were ever cut and that the project was completed to the highest standards. We kept adding to the scope of the project (e.g. a walkout, heated floors, underpinning the existing small basement) and Cliff managed to complete all of these new requests despite his full schedule and other commitments. Throughout this process, Cliff was transparent and honest. We never incurred unexpected costs that were never disclosed or any of the other unfortunate surprises that others we know have experienced with other companies. It was not a quick and easy project, however, and there are still a few more items to complete before we can finish the basement and restore the landscaping, but these delays are understandably due to the unusual times we are living in and the non-standard nature of the house itself. I would absolutely recommend Pegasus to friends and family. In fact, our neighbours are currently waiting for the completion of our basement to begin thinking about their own! I would like to add that throughout this project, every member of Cliffs team was so polite and professional, that many of our neighbours made sure to let us know how wonderful they were. They helped clear the path and dig cars out after the devastating snow storm we had in the winter, for example, and always left the site clean and tidy.
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Thank you so much for the amazing review Khalida, please keep us updated as your basement progresses.
Your basement was tough but we saw it through and we look forward to speaking again in the future.