Donna Dietrich in Brampton

The details are the same as most posts on this forum. We have been without hot water for 6 SIX days! The most unprofessional, rude, imcompetent dicks I have ever hired. They claim they are all named Johne ( yes with an "e") Smith or Sam Smith but can barely put a sentence together in English. The product should have been good, but the installation was exactly the opposite of everything in the manual. They now refuse to honour the warranty because it was installed wrong- BY THEM! BUYER BEWARE! Google their name and you automatically get redirected to a Ontario consumer complaint form