Reviews

0/10

Warning - DO NOT use this company!!! Ramon has no business being a contractor. He does poor work & walked away with our money refusing to come back & fix his bad workmanship. Stay away! Here’s some pics for you... Roman will convince you into this rare metallic paint he gets from Italy. Now while it’s nice paint (there’s other painters out there who have it), what I can tell you about it is it’s pretty impossible to mess up as it it is applied in every which direction & any painter can apply it. Roman cannot paint a basic wall (as you see from the pics). He is beyond sloppy. Unfortunately we are now left fighting to recoup our out of pocket costs as we had to hire a “professional” contractor to fix this. Don’t make the same mistake we did. Trust the review I’m writing. In writing to warn others to not become a victim as we did.

Approximate cost of services:
$2,500.00
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Company Response

Reading the aggressive reviews of my client Rachelle Bassett, I would like to give some explanations on the facts. In 2018 I have provided decorative painting services and change the backsplash tile in the kitchen. In February 2019 Rachelle has asked me to paint the walls in her house. I came for an estimate but at that point she wasn’t sure what needs to be painted. She asked me to finish some walls by the time the carpet will be installed. I have tried to do this quickly because was short time. Of course I almost finished everything: mudding on some walls, painting kitchen area, living room, ceiling, office room, mudding and repair of drywall in the closet room and on the second floor painting in the bedroom, halls including stairs and closet room with mudding and painting. For all the touch ups I needed a bit more time. On Sunday she wrote an aggressive text and when I came to her home she behave also aggressive. She asked me to give her back 500$ for the touch ups. I have send her an invoice for 2250$( I have received only 900$) for which she doesn’t agree and saying that is fake. I decided not to finish all the touch ups. Then she continues to be aggressive and attack me and my company on Facebook and by phone. I have provided a lot of work but probably she thinks that painting 2 floors cost only 400$ ( 900$ that I have received – 500$ that she wants to charge me for the touch ups). Manipulating the facts she is showing pictures where obviously the work has some deficiencies ( which I didn’t have the chance to finish). I am ready to pay her 500$ which she is asking only after she will pay the invoice provided by my company.
Before I have started the work in her house was a company which provided some wood works on a decorative wall. She also claimed the insurance of this company and changed the carpet in the bedroom which has 15 years. She told last year that needed to be changed and now manipulating with other company change it for free. Now she wants to paint all the house with only 400 $ manipulating and being aggressive. This lady worked many years for an insurance company and knows how to do the things.

10/10

We were referred to Oracle by others & glad we choose them. We’ve been in this house for 4 years now & this is by far the BEST cleaning company we’ve had to do our windows/siding. Not only a great job (totally steak free & fabulously clean), but reasonably priced. They were also very accommodating in a time our life was a little chaotic. Will definitely be using their services again in the future. Thank you Oracle for everything & for a wonderful job. Our windows look fabulous. Your New Happy Customers, Rachelle & Steve

Approximate cost of services:
$350.00
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Company Response

This makes us so happy! We are thrilled to have you guys as customers and we look forward to dealing with you again in the future! Best of luck with everything :) Paul & Chelsey