McNamee

After an unreliable company messed us about for over a week and after calling four other companies to arrange an inspection and obtain an estimate and having no response we called Roofrepairs.ca and someone actually answered the phone. To this day we are yet to hear back from any of the other 4 companies we called.Not only did someone answer but they also had someone come out to survey the roof that day in the rain. Along with their very responsive and reasonable estimate they provided pictures in support of their estimate so we could see the damage that required repairs. They did an on the spot temporary repair at no cost as the roof had an area which was leaking. While doing so they noticed there was a whole in one of the shingles on our neighbors side (we are in a semi) and repaired it at no cost as they felt it may cause a leak on our side down the road.They returned on the first clear day as promised, without any follow-up whatsoever on our part, made the necessary repairs and left without us even knowing. Two days later we received a call advising the work was completed and to make arrangements for payment. You would think, wow what a great experience, but it gets better. After the first company that messed us around for a week advised that a repair was not possible and that we needed to replace the entire roof, Brad from Roofrepairs.ca advised we had at least another 4 to 5 years before we would need to even start thinking of replacing the roof - honesty at it's best...see you guys in 4 to 5 years!! You've got our business whenever we need any roof work. You can also rest assured that we will tell everyone that will listen about our amazing experience.Thanks again for being honest and standing behind your word. A great experience for sure in this day and age when a lot of companies and people out there don't seem to know the first thing about honesty and customer service - very refreshing to say the least.