We bought a $600 dresser, and decided to pick it up. It was a pain to get it ourselves, but the $70 delivery fee was a bit much. As soon as we got it home, unpacked it, it became clear that it was significantly damaged right out of the box. Since the box showed no sign of damage, they must have packaged it with the damage. The entire bottom part was broken, nails exposed, completely obvious. Given how difficult it was to move this piece, we called the store. They refused to come and exchange it - they wanted $70 to have another one sent to us. Another back-breaking move to get it back to the store, and we will never shop there again. Horrible quality furniture, overpriced, and terrible service - buyer beware!