After having some difficulties with a previous tiler, we were so relieved to find Vatzek. He was extremely professional. Even though our fireplace job was a relatively small one that would only take a few days, Vatzek was able to fit us in and treated the job with the same level of care and priority as larger projects. This was important to us since we found that others kept postponing our job when bigger ones came along. When we told Vatzek of our previous experience with that, he made it very clear that it was a matter of ethics and that he honored his commitments. He certainly did--we found him to be very reliable. He was very meticulous in his craftsmanship, and obviously took pride in ensuring the job was done to his high standards. He was so careful about keeping everything tidy even during the demolition stage--I'm not sure that everyone would have that level of care to minimize disruption and dust. We will definitely be calling Academy Ceramic Tile in the future when we are ready to proceed with larger tiling projects--we trust Vatzek wholeheartedly with our home tiling jobs.
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- Company Response
Marilyn, you gave me plenty of respect and trust. You were very clear in your communication, and you guys did everything in order for my work to go smoothly.
I am very glad that the project turned out nicely, and that I met such nice people. It would be a great pleasure to work for you again in the future.
Thank you very much for your great review.
All the best!