KDP renovated the kitchen of our previous home several years ago, and to renovate the kitchen in our current home we once again went with KDP, largely because of the professionalism, design flair, and obvious expertise of Kelly in the Oakville office. Kelly made a great first impression. Her ability to listen, design ideas, and self confidence surpassed that of designers we met at two of KDP’s competitors. She offered excellent design alternatives we would never have thought of ourselves.
Kelly proved very easy to work with. She was accessible throughout the project and replied almost immediately to emails. She was on-site for the beginning of each new phase of the job, and any concerns we had were patiently dealt with. She has a wonderfully positive attitude and was always able to reassure us; never once did we hear “oh, we can’t do that” or “that won’t work.”
The trades were uniformly professional and all work was carried out exactly on schedule. We were amazed at the cleanliness of the worksite at the end of each day.
As with all jobs of this size, several minor things had to be corrected after the main job was complete. But with Kelly and KDP it’s not a case of repeated phone calls and unanswered messages. She dealt with the issues promptly and courteously, and everything was corrected as promised. The only glitch (which is no fault of Kelly’s) has been a colour mismatch of a cabinet door. The original door was scratched and the cabinet company has sent two replacement doors but neither door has matched the colour of the remaining cabinetry. This remains to be rectified, but we have every confidence that Kelly and KDP will make it right.
If you are hesitant to renovate your kitchen after watching TV programs featuring nightmare renovation jobs, you needn’t worry if you sign on with KDP. We are absolutely thrilled with our new kitchen, and we highly recommend the company, and particularly Kelly in the Oakville office. Well done Kelly!!
