Reviews

0/10

Stay away. Customer service is terrible. The finally bill is not their qoute. They don't do anything solve problems they create. Just find someone else to get the job done.

Approximate cost of services:
$6,500.00
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Company Response

Upon reading reviews here , we would like to apologize for your poor PAST experience with the OLD Mason Place and the previous owners.!
As of October 2020, new ownership has taken place and we want you to know things have changed, and we have done our very best to turn this place around and make our customers our main priority.
We have already seen a huge change in 2 years .
We was unaware of these reviews on HomeStars as we did not renew our membership when we took over and just recently have. If you need anything in the future please feel free to reach out and we will do our very best to help in anyway we can .
Sarah@masonplace.com

0/10

This company is terrible. The owner came to house gave qoutes. They cancelled install after learning the job was bigger and fireplace he sold us wouldn't fit. Making no effort to reschedule or come up with solutions. They gave two written qoutes and than came over my almost 2000 dollars. They gouge customers and do nothing to fix solutions. Stay away from this company find somewhere else..

Approximate cost of services:
$6,500.00
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