tyreynolds in Mississauga

I purchased patio lights online with the store pickup option. The item was to be picked up at the Heartland Store in Mississauga and I received a confirmation indicating that. I checked the inventory and they had four in stock out of which I was ordering one. I received an email two days later that my order was available for pickup in Brampton (a city away). I called customer service and they didn't understand what could of happened, were very pleasant and in the end couldn't do anything for me. I cancelled the order. Frustrating waster of time, good thing it wasn't a high ticket item. I would suggest Lowes figure out the flaws of their system before rolling it out.

Received a quote from Jason who was very knowledgeable almost three years ago and we decided to go with the company in 2017 as we were impressed. Jason came and ensured nothing had changed and updated the quote. He did not oversell but was realistic. Sid the installer (Jason's father) came on time, was very careful with the house inside and out and showed me the finished product in the attic. As well he did a walk around of the ceiling beneath the attic to ensure no issues. Very thorough. His assistant (Adam?) did a good cleanup of the area. I would definitely recommend the company all around.