Alyson R in Toronto

I had recently moved into a new condo, and was eager to get ceiling lights installed in the bedrooms since there weren't any. I contacted a few places but couldn't get anybody in as quickly as I had hoped. I then tried Solutions Electrical, and Frank himself called me back almost as soon as I had left my message, and immediately arranged for one of their installers to come out. I was overwhelmed by his customer service (and friendliness), and to say I was ecstatic at how quickly it was all done would be an understatement! I was equally thrilled with his installer, Joe. He was right on time, incredibly pleasant, and patient when I was indecisive about how I wanted my pendant lights hung. He provided his input too, and we made the decision jointly - I even enjoyed that part of the process! All in all, there was absolutely nothing about the entire experience that wasn't incredibly positive. Even the bill was less than I had thought, and lower than others had quoted me. I won't even consider calling anybody else in the future.

Having worked with Dermot and TailorMade Closets in the past, they were my first call when considering closet organizers in our new condo. Once again they delivered! Dermot is simply exceptional to work with: responsive, attentive, friendly yet professional, and a perfectionist in terms of his product and service. We had four closets done, the master bedroom being a very irregular shape. Dermot had excellent suggestions on how to maximize its use and spent at least an hour in our home to make sure the designs would work. I completely trusted his advice and was thrilled with the end product. Everything was installed exactly to our requirements. We had many challenges with our recent move, so it was refreshing to have at least one thing go flawlessly! The installer, Michael, was impressive also. He was punctual, completed everything within one day (a big job!), and left our rooms spotless. Regarding pricing, Dermot had given us a heads-up that the costs would be higher than the last time I had my closets done, since they now use even higher-quality materials than before. I braced myself waiting for the cost, but it came in quite a bit lower than I had expected - more than reasonable. I am so appreciative when I work with a person or company who I trust to do right by me that TailorMade will be the first call I make the next time too.