Andrea came in and was upfront, honest and to the point. My previous quote was thousands more with misinformation such as I would receive $2,000 back from the city for a sewage back flow valve. Andrea told me I would receive approximately $800 back. The $2,000 as the previous quote suggested made their quote 'seem' more affordable. Honesty means everything as a customer to me and particularly because I'm a woman - you can tell when you're being snowed by 'approximates' and 'you don't know until you're in there' which may be true but I want a quote for the actual work. I want 'business' not 'bullsh*t". Andrea's team of two guys (Andrew+1) were able to come in the same week and on time to change the connection, told me up front the sewage valve wouldn't work due to the unusual slope and placement (the house is 130+ years old), the work would be almost a $1,000 less. The plumbers covered the floors, worked in the worst crawl space, added a new line which included getting through an old foundation wall with about a foot of space or less! These guys were incredible and I would recommend them to anyone! Thank you so much for your honesty and great work gentlemen!
Hi, Thank You for the great review. It was a pleasure working for you. We try our best to give the best service we can to all our customers. You can count on us anytime you need us in the future. Thank you from A&V Drain Corp.
I even used these guys before! I had an appt btwn 10-12 they showed at 2 p.m.. I asked for some kind of courtesy rebate since I missed work/appts/etc. The operator who wouldn't allow me to speak with a manager or owner told me if they paid everyone for late appts they would be giving away millions! The technician told me I didn't have roof vents and didn't offer to reinforce other points of entry & put on the contract that I declined! I sadly signed that (not knowing). I spent $250 and they wanted to charge me another $200 - I STILL HAVE SQUIRRELS! They didn't deodorize the place either!