AK from Milton

We purchased in Beaverhall Phase 2 - and have also had a number of water leaks 3 to be exact- reading the previous review I am alarmed that we too may experience something similar to Mike. One was a leak into the basement as result of not sealing the patio doors properly, the 2nd was in the great room right under the ensuite shower. The drywaller who came to fix the hole cut in the shower wall to check the pipes found another problem in the corner that indicated that it was actually coming from outside, through the ceiling vent/flap, down the wall across the beams resulting in water on the great room ceiling. The 3rd was a hole in the pipe coming from the main bathroom to the basement and water literaly just ran down the pipe to the basement. After a couple cuts in the wall they found this leak and patched it up. Overall I have been disappointed with the speed with which any repair items have been serviced and the lack of customer service support. Ironically we had bought Beaverhall because of friends in Phase I who experienced nothing short of good service. One other word of caution for anyone who thinks roughed in central vac means put your unit in and go - this is not the case, you would actually be looking for a complted rough in. Beaverhall may not be the best builder out there but I don't think they are the worst. No matter the builder it seems everyone settles to some degree and accepts the poor quality and poor service levels as just part of buying a new home.