danielss in Calgary

Not worth the time!!! I had been looking for a new lock system for a business. Had 3 companies come out and give me an estimate. Not only did Lock Surgeon come out the highest, they also didn’t tell us or say on their website that they charge $150 just to come out to do an estimate for a project. The other companies did not charge for estimates and they were much lower in price for the same work. I called them when their service guy was asking for payment for the estimate and Rita on the phone was NOOOOOO help, basically told us that people are concerned about money they should ask on the phone and they do not tell people this because it is our problem and if we wanted to know we should ask. Sorry but I just built a new business and spent over $400,000.00 doing it with tens of estimates and I was never charged for estimates from plumbers to electricians, to mill workers, a complete build from ground up. AND if they did charge for coming out there would be some indication. Sorry but I think your backwards and you should inform people before you send out a estimator that there is a charge of $150, and he was only there for under 10 minutes.

They were great!! They were the only company that came and actually went on the roof and did a proper look at. They even found things done wrong from previous and told me it would be corrected. The guy up on the roof doing the appraisal spent at least 20 minutes up there. I knew this was the company I wanted to go with. Then when it came to picking out the material they actually recommended a cheaper roof in price but better quality then the one I had researched myself. They guys that came to do the roof, I of course quizzed them of their work from things on read online and they were bang on, they were very knowledgable and even offered to show me how it was done. The roof had been done for about 6 months now and I love it, now its spring it just looks amazing. Oh and then later I found out that my insurance gave me a discount because I had such a high rating roof!!! Thanks Meerkat!!!