NM

We entrusted Royal Decks with bringing our backyard deck vision to life and the entire team exceeded our expectations. From start to finish, the communication, professionalism and teamwork was exceptional and were grateful to you for the wonderful job you did in building our dream deck with quality materials, skillful craftsmanship, pride, precision, and care. Our initial meeting was with Miro and we gravitated to his professional, down-to-earth style. He visited us at home to assess the design we had in mind, and how it would scale in our backyard and asked questions to fully understand our vision. He was helpful and patient in answering our questions while offering insights and ideas to help us decide on the next steps. After obtaining an initial quote and approx. timelines, proceeding with Miro was an easy decision. He was friendly, easy to communicate with, and always prompt, professional, and dependable. Anita did a great job in communicating timelines, relevant updates and next steps, keeping us in the loop throughout. She was clear, concise, and timely. Arens was instrumental in bringing our initial design sketch to life and eventually converting it to a rendition suitable for City permit and builder purposes. He even presented an alternative suggestion to the design of the stair stringers which we found appealing. Were very happy with the end result. Steven was our Project Manager. Friendly, efficient, and experienced, he took control of the physical aspects of the design and did an exceptional job in answering all my questions. His knowledge, experience, and capability resulted in an end product were thrilled with. Alex was our lead carpenter and Josh was his helper in-training; together they were a true team, working with incredible pride and precision youd think they were building their own deck. Their workmanship was outstanding. Weve been enjoying our deck and cant wait to enjoy it for a full season next year. Thank you Miro and the entire Royal Decks team.

Bill was professional and courteous from the get go. His response time was fantastic and get me up-to-date. Bill was able to answer my questions and concerns throughout the whole breakdown of the old chimney and rebuild of new one. The work carried out by Bill and Dave (I hope I got his name right) was practically non-stop with care given to the property at all times. We also found the company website very clear and educational, especially the informative video series "Bill On Fire". The Chimney Company rates a 10/10 for us.