Bob H in Toronto

This company accepted my e-transfer payment in advance for 560' of 3/4" pine quarter round on February 19th. To date they have failed to deliver and the only correspondence since day-1 has suggested calling the owner - who never answers. Despite repeated phone messages and emails in an effort to establish a delivery date, there has been no response. I have since acquired my material elsewhere and repeated requests for a full refund have been ignored.