Reviews

10/10

After getting estimates from a number of highly reviewed roofing companies, I opted for Millwall Roofing simply because they offered the best competitive price for the roof as well as having the ability to deal with our leaky chimney and aging gutters as well. For a while it was between them and another company, but, as soon as we told Darrell that his initial estimate was a bit higher then his potential competition, he quickly matched the price and negotiated from there any additions (chimney, gutters, etc) we had. The crew that came were friendly enough, and surprisingly quiet - they weren't blasting music or having loud conversations. They also cleaned up after themselves and were very polite. The entire roof with plywood installation + tearing down our chimney to the roofline took 1.5 days. The gutters another 1/2 a day a few days later. The criticisms we had were: 1) Chimney bricks left a few pits on our lawn. - Darrell apologized and said in the future with others they would lay plywood down so the bricks don't do any damage. 2) There was leftover concrete/mess from the roofing in our gutters - they knew this was going to be replaced but it wasn't done until a few days later so on the first rainy (stormy) day afterwards, there was a back up and water pooled and poured off the edges. Darrell was surprised by this and said he'd make sure this wouldn't happen in the future. Other then that, it was a good experience. I don't feel that I paid excessively but I also don't feel that I got an incredible deal. Having said that I would recommend the company to my friends/family. It was all fair and I'm happy with the work/experience.

Approximate cost of services:
$14.00
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Company Response

Hello Vivian, thanks for the very detailed review. The crew worked hard and got the job done faster than I expected. The new ventilation system will make a big difference in keeping the home cooler. The new gutters are a great final touch and the home has great curb appeal. We appreciate adding more customers to the Burnaby area.