Ken in Calgary

We were recommended to contact Old West Windows for window replacement. I was shocked when the owner himself Rick was at my door to provide my quote. You just don’t see that anymore. Rick is extremely helpful in answering any and all of your questions. He provided a quick education to me on windows and ever after he left my house and I had other companies come to provide their quotes, I called Rick to ask additional questions of him. He had no hesitation on explaining different methods of window replacement and items that I should keep an eye on should I decide to go with one of their competitors. Once all the quotes were in hand, I contacted Rick and he was able to work with us on adjusting his quote. While it was still more expensive than other quotes, I knew where I wanted my investment to go towards. The communication regarding questions about and signing of the contract were answered in a timely manner and were always very upfront with no hidden costs. The work was competed as per their estimated time, and clean up after install was truly professional. Not only would I recommend Old West Windows, but I hope that we’ll be able to work with them again once we are able to replace the remaining windows in our house. Thank you Rick and your whole team, Ken & Patricia Berenguer