I have a loyalty subscription with The Gentleman Pros since my old house has a lot of issue and sometimes I need a pro fast. One of the benefits of the subscription is a yearly plumbing inspection so I can find out what's breaking before it breaks. Walter and Chris stopped by this year and were very friendly and professional. Due to my own anxieties, I expected to be getting a new hot water tank, but the showed me that mine is still working fine and I could save my money for another year. I was about to get a new toilet for my basement, however as the toilet is installed weirdly (on a platform with the wall recessed) they recommended that i source my own weirdly shaped toilet and they would install it later, so I wouldn't have to pay their markup in addition to installation costs. I did let them convince me into getting the Bio-Smart drain cleaner.
- Company Response
NiKG, Thank you very much for the great review. We are there to assist you and will always offer options and let you choose which option works best, our customers are very important to us so we value you very much. You certainly had a couple of great techs Walter and Chris, you were sure in good hands with those two. Glad you have everything back in operational mode and are happy with everything. When you are ready give us a call we will be sure to help you out.