Reviews

10/10

We are very pleased with the project recently completed by Ideal Stairs. They installed hardwood flooring on the entire second floor, main staircase and our basement stairs. From the time we initiated our conversation with Rajan and his team as well as with Mesh in the showroom, we were impressed with their knowledge, customer focus, quality of workmanship, and professionalism. They laid out the project plan and gave good feedback and advice on various ideas and choices. We had previously done our main floor and required that they match the colour on the staircase (both main stairs and basement stairs) with that on our main floor. They provided us with the samples to make our choice and helped us in narrowing down to the right colour and wood. In addition, they brought small samples with the right tone of stain to match the main floor colour and made adjustment as we had suggested. They did an amazing job of building the staircase to the right colour and the final product is excellent. They also advised us of the current regulations with regard to the height of the pickets as our old pickets were over 40 years old and did not meet the current requirements and helped us make a good choice. The team performed the job admirably and with professionalism and courtesy. We will gladly recommend Ideal Stairs to anyone looking for a company competent and able to deliver on what they promise, according to the customer's requirements and to the specified time frame. Thank you Ideal Stairs!

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Company Response

Hi Roshan, thanks for your review and recommendation. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are very happy to hear you had such a great experience with our team, and we were able to assist you on matching the colour of your stairs to your flooring. On behalf of our team, we would like to thank you for providing us the opportunity to be part of your stair and flooring installation project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.