Reviews

1/10

So I hired Student Work Painting to paint the outside of my house. Worst. Experience. Ever #1 They did not fulfill the contract, the job was suppose to take 1 day it took 5. #2 They did a poor job; did not use primer and refused to sand (because it was too hard??!!) #3 They were messy; they left a mess of paintbrushes and dirty clothers outside my house and went to use the bathroom in my house, and I swear this is true, THREE TIMES in a day!!! (That may explain why the job took so long). #4 They were negligent; they let my 2 dogs escaped when I had warned them, the day of and before, to close the door behind them. I had to run down 2 blocks to get them (thank god, nothing happened to them) do not get anywhere near these guys!

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Close business.
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Company Response

Hi
We recently became involved with Home Stars and saw your review. First, we are sorry, I certainly can understand why you are disappointed and view our service negatively. We would very much appreciate the opportunity to fix the contract that was not completed and do anything that we can to rectify this bad experience.
Please call our Customer Service Manager - Jeannine at 800 465 2029.

10/10

I contacted Air solutions when my furnace failed, the sales rep was very patient and informative, he patiently explained the products, operations and the rebates that I was elegible for and even suggested a tankless water heater (which we LOVE!). The installation crew was on time, knowledgable, neat and took their time to walk me through my new system. Within a couple of days, one of their customer service representive called me to confirm that the rebates were submitted and asked me how I like the install: I told her I had a minor concern and she dispatched a technician in 45 MINUTES!!! to assist me. So when they say that they have 24/7 emergency service, I see no reason to worry at all! I've had my share of "experiences" with contractors (see my other review) but these ones, deserve a parise. Keep up the good work!

Approximate cost of services:
$5,000.00
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