Generally, I found the staff and administration to be very helpful. Unfortunately, in the first 2 months of using my kitchen, I broke my sink by dropping a bottle into it. The bottle didn't break, but the sink cracked in nine places. Absurdly, the staff contend that the sink is a "showpiece" and is "not meant for normal use". Of course, when I purchased it, they claimed it WAS meant for normal kitchen use. Very strange and disappointing.
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