Jonathan M. in Toronto

We used Woodsmith Construction for a significant home renovation project that was completed in 2019. What sets Woodsmith Construction apart and what was the highlight of our experience with this company was its after-completion service. Chris Smith continues to respond to our inquiries in an extremely timely way and he stands behind his company's work. Even questions that might seem extremely basic are answered with care and professionalism. When we had issues with home repairs that were unconnected to the work that Woodsmith Construction completed, Chris continued to offer assistance and support, even when he didn't really need to.

Our hot water heater broke down in the middle of January. I called Hoerner Plumbing and heating the following morning and they promptly scheduled a home visit that same morning. When an earlier time slot came available, they called and moved up my appointment time even more. The repairs were performed by Brad, one of their plumbers/gasfitters. Brad was extremely courteous and professional. He explained the work that needed to be done in advance and walked me through the work he was doing, as he completed it. I'd suspect that most plumbers with 10 years' experience have a good idea about the work they do, but I also think that not many were as thoughtful and customer-focused as Brad. I would recommend this company to anyone who is in need of reliable and timely service with a plumbing or heating problem.