We changed out our basement carpet to vinyl wood planks; and couldn’t be happier with our choice in selecting QS Flooring. From the get go, Sam’s pricing was competitive and responds to communications in a friendly and timely manner. He’s experienced and knowledgeable, which shows in his thoroughness when addressing questions, concerns, and offers suggestions. The job itself was carried out professionally as the team arrived on schedule, and the job was completed within the estimated timeline. Appreciate the small details in avoiding damage to the home during carpet removal and installation; keeping the jobsite clean, and accommodating last minute changes to the scope of work. The installation team was courteous and respected our space within the home. We especially appreciate Sam’s transparency – not only did he summarize all our previous text correspondences in an email for our records; he also kept us updated throughout the installation process, which allowed us to make informed decisions as circumstances unfold and avoid any after-the-fact surprises. Sam is also very considerate and agrees to exchange the base shoe style we originally signed off on just to make us even happier new homeowners. You can tell Sam takes pride in his work by his attention to details. Would definitely recommend Sam and his team and would reach out for future projects.
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- Company Response
I just realized that I have not responded to your review.
Thank you so much for your kind review, and we are very pleased to have you as our customer and appreciate your courtesy, support and cooperation throughout the execution which makes the project completed successfully and achieve what you would have.
Once again, thank you for your business and kind review and apologize of my belated response.