Dear David and Patricia,
Thank you very much for your business and for the trust you placed with Backyard Getaways. As you know, we were a bit more expensive that other quotes you had, but I am sure you will agree that the finished product was well worth it. Everything came out flawless. It did take a bit longer than I thought as well, but that was mainly due to the little bit of bad weather (rain) that we got at the beginning and also due to the fact that we decided to leave both gas meters in place and use ultra-compact excavation equipment. Also, it was a bit of a surprise for both of us to find that the property was still un-assumed, which caused an unexpected delay in getting the permit from the City of Brampton.
In the end, I am very happy that you got exactly what we promised you and we exceeeded all your expectations. I also want to thank Amanda for referring you to our company. She is great and has sent us many other wonderful customers since we installed her pool several years ago.
Thanks again for your business and I hope you and the family enjoy the pool for many years to come.
All the best,