Andrew was fantastic. He responded to our request on a timely basis. His quote was very reasonable and he fixed our problem. He came and did the work as expected. He was able to explain to us the problem and how it can be fixed.
Thank You so very much for
that super review.
Help with Frozen pipes on Jan 1st.
I called Dr. Rooter on a holiday to get help with a frozen pipe. They did not have any employees available to do the work until the following morning. Oleg, who I spoke with was kind enough to come by our house and help us deal with the matter. He identified the problem and helped us set things up so the pipes would defrost. He was super helpful and even gave me his cell phone number to give him updates. I can't be thankfull enough. This was fantastic customer service.
We are always happy to help you. Please let us know if there is anything else we can do for you. Thanks a lot for your feedback.
Dr Rooter
