Upon purchasing our home a few years ago we had a home inspector come out and note that we needed tuckpointing done on all our exterior walls (among other things). As we slowly worked through projects that were on the list, we noticed additional cracking in the foundation so we moved up the timeline for tuckpointing. Over 3 months searched for a highly rated company to come out and provide a quote. I was turned down a number of times. Prior to coming to A&A Masonry. Mary Anna was the first rep I dealt with, who took the time to get a better understanding of what my needs are, get an understanding of project scope prior to coming out onsite to do a more thorough review for an estimate. She came out on Canada Day morning to do a quick inspection, take measurements etc. luckily all the work was within our budget. Shortly there after (About 2 week) William and Rodrigo came out to do the Parging etc. Due to weather it took them 2 days of work (over 3) to complete a full parge aprox 4 foot high parge around the house, along with tuck pointing for a number of cracks that had developed over the years. They were professional. Showed up on time (when we were told they would be there) quickly went to work, I was pleasantly surprised at their attention to detail by digging into the ground a few inches to ensure the parge looked intentional as opposed to an after thought, they also moved cabling out of the way, took care to position downspouts appropriately so they could get a wonderful smooth finish. They found cracks that I didn't even see! We had a lot of damage on the back corner of the house not just in the foundation but up and into the brick, they carefully removed the old masonry and filled it in. Now that everything is dry, the colour matches perfectly. They were also very clean, every day I went out after work to take a look at the progress and I was always pleasantly surprised. I felt like they were taking care of a friend's house as opposed to just doing a job. I cannot forget to give a shout out to Libby who took care of the invoicing and payments, and helped with the scheduling she was also a pleasure to work with! I would highly recommend them to others.
- Company Response
Thank you for all your praise Nadia! I will definitely be passing this along to the whole team to read and enjoy as this is the greatest pay they can receive!