Astara is an amazing company and I highly recommend them. What impressed me the most about Astara is that Steve the owner actually took his time to listen to what I needed instead of just offering up the latest and greatest product. Every other contractor that looked at my place told me e-cubed windows were the way to go because they are the most energy efficient. Steve actually took the time to look around and recognize that getting enough light into the house is the biggest issue. He showed me the difference in energy savings between various window products (a very small difference between the most energy-efficient window versus what he recommended) and that the one with the slightly lower energy savings would let in a whole lot more light. Steve is also passionate and meticulous about his work and treats people with respect and courtesy. He also hires people that are the same way. His installers were stuck in traffic on their first day and instead of just showing up when they showed up, they actually called me to let me know they would be running late. Once they showed up, their entire crew introduced themselves and the crew lead took 15 minutes to review the work with me before they started. As a project manger that has worked on hundreds of engineering, construction and monitoring projects, this 15 minutes to review all work is the biggest reassurance that the boots on the ground actually want to make sure the customer is happy. I don't know how many times I have had to chase workers down to make sure they had the right information. For some reason, the work crews just assume they have all the information they need from head office. Luckily Astara doesn't fit that bill. They care that they are doing the job right and they take the time to make sure everyone is on the same page. Once the job was done, Steve came around, inspected the work and quickly followed up on anything that we thought needed something extra (like slightly larger bumpers for the sliding door). I've dealt with a lot of contractors and consultants throughout my life and Steve and his crew from Astara are some of the best. If you're looking for someone to slap something in, without caring about quality then go with someone else. If you want to work with quality people, have a top quality product and be proud of the job that was done, then go with Astara.
- Approximate cost of services:
- $14,000.00