From initial quote, through to install all the way to follow ups, Matthew and his team from Milano personify customer happiness. We replaced all our windows (12 in total + 1 more difficult upper level bay window in the picture) and patio door of our house with triple pane, pebble coloured windows to match our garage. Both me, my wife and kids are thrilled with the look, craftsmanship and energy savings from the final product. Matthew is a really caring professional and really helped us through the quote process giving advice as well as listening to our feedback on the type of windows we wanted. On the install day, his team showed up right on time, helped move some plants and outdoor furniture we forgot to move and worked through what seemed like 40+degrees outside replacing one window at a time keeping the temp in our house cool. They also replaced all the casings with some pretty nice new ones. Matthew came in later in the day to help and make sure we were happy. He even offered to come back and put in a kick lock we forgot to ask for free of charge on the patio door. After they were done in less than a day, they put all the outdoor furniture back and cleaned up everything around the house at which point you couldn't even tell they'd been there aside from the stunning new windows. Thank you Matthew and we'll definitely be recommending Milano Windows & Doors to all our friends and family.
- Company Response
Thank you, Lyndon, for the wonderful feedback. We really appreciate your taking the time to write such a great review. Enjoy your beautiful new windows and patio door!