Reviews

10/10

I have nothing but amazing things to say about this place. With all the decisions that come with building a new house picking my perfect countertops appeared to be the most daunting for me. From the beginning of the process until the very end Natural Stone City is exceptional in every way. I visited the Kitchener site to look at samples a couple of times as I was undecided in my choice making - flip flopping and flop flipping. The staff were very knowledgeable, beyond helpful and even though my paperwork had to be changed with every visit - they continued to be exceptionally helpful despite how obnoxious I was becoming :) There were days I spent hours in the back room looking through Quartz remnants - measuring - thinking - lamenting - and the staff was right there when I needed them for any question/ design tips I may need :) It sounds silly to say it- but I felt like family there - not because I was there on four or five separate occasions - but because they treat their customers like family :) The prices are unbeatable, the customer service is exceptional and the quality of their work is phenomenal. If I could give ten stars I would. I drove from London for this place - and more than worth my drive every time. Good news is now there is a London store- with the exact same exceptional customer service. I can't say enough good things. Thank you:)

Approximate cost of services:
$4,000.00
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