Reviews

10/10

We had to have part of our basement floor dug up to replace the sewer line which required our carpet to be rolled up. Based on the HomeStars reviews we contacted Victorious to come and put the carpet back. The job was completed perfectly, and both the pre- and post-followup was professional and timely. Thanks guys!

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Company Response

Dear Seth,
Thank you very much for your business and the time to share your experience.
We highly appreciate your feedback and looking forward to your future projects and referrals.

Thank you,

Mark Aydin
CFI Certified Carpet & Resilient Flooring Contractor
Phone# (416) 858-7006
Web Site: https://www.victoriousflooring.com

Wall to Wall Carpet Sales, Carpet Installation, Carpet Repair & Carpet Re-Stretching Services for Residential & Commercial Applications. in Toronto, Mississauga, Oakville, Burlington, Brampton, Markham, Richmond Hill, Scarborough, Pickering, & Ajax.

10/10

Last September when Mr. Rooter installed a backwater valve for us they noted a root intrusion problem farther down the line. We weren't prepared to do the repair at the time as it involved having to have our neighbor's driveway partially dug up, so it was agreed that we'd try and hold out until spring. A few days ago the root intrusion caused a sewage backup in our basement and left us no choice. Once again, Mr. Rooter impressed us by immediately dispatching Phil to come on site, quickly assessing the situation, and scheduling the repair to be done the next day. Not only did they once again impress me with their speed but they went the extra mile to connect the new repair with the backwater valve (a lot of additional work they did for free) installed in September to insure we would not incur the added cost of having to put a liner in between the new repair and the backwater valve. And once again, you can barely tell there was ever a hole dug in our yard. I cannot recommend this company enough, after two experiences with them we wouldn't consider using anyone else. And an extra special thanks to Phil for being so friendly and thoughtful and to the best dig crew I've ever seen. Kudos Mr. Rooter!

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Company Response

Hello Seth,

Thanks for your review of Mr. Rooter. We appreciate you taking the time to let others know about the great service, and hope you think of Mr. Rooter for your future plumbing needs.

Thank you for choosing,
Mr. Rooter Plumbing

10/10

A slow basement drain and a minor sewage backup led us to go looking for someone to unclog/scope the drain. A quick call to Mr. Rooter and Travis was on the scene in just a few hours. He quickly assessed that we had a broken trap outside the house that was likely original (from the late 1940's). Upon his recommendation we replaced the trap with a backwater valve to help reduce the chances of our basement backing up with sewage from the city line. The crew that ended up doing the digging in our front yard did an amazing job and, now that the job is finished, the only way you can really tell we had any work done is there's a slight hump as the dirt has not settled yet and some cut lines in the sod. They even redistributed the decorative wood chips along the front of our house so it looks undisturbed. Everyone involved in the project was professional, courteous, and very fast (the entire job was finished in 2 days). It even turned out there was a rebate application available for the hardware we had installed and Travis came armed with the application so all we had to do was fill in some basic information and mail it along with a copy of the invoice. We are completely satisfied and cannot recommend this team of people enough.

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Company Response

Hello sethharman,

Thank you for your kind review. We will be sure to pass it along to Travis. We are please to hear that you had a positive experience with Mr. Rooter Plumbing.

Thank you for choosing,
Mr. Rooter Plumbing of North York ON