Reviews

10/10

We noticed dust was accumulating soon after vacuuming and so decided to get the ducts cleaned. Adel and Afifa responded very quickly to messages on Homestars and were priced very competitively. Shane arrived 10 minutes before the appointed time and was very hard working, courteous and personable. The job took about 2.5hrs. We have a smaller house and their pricing for 1800sq ft and less was very competitive. The rating on Homestars is accurate (see my previous reviews - I am picky!), excellent customer service.

Approximate cost of services:
$310.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you son much john for the feedback and the review . Much appreciated . So sorry for the late reply as I just saw this review . Sorry
Looking forward to service you again the in the future

Cheers
Adel majd

0/10

This company is appalling. Installed a one way trap but sealed it before the raccoon had exited. I can see the grill has been broken open from the inside and the raccoon eventually escaped. The owner has refused despite numerous calls to return to reseal the exit grill. I've got nowhere - refuse to honour their guarantee and make up stories that we weren't home or they discovered another hole. I'm now having to pay another company to resolve the issue. Save your money for professionals.

Approximate cost of services:
$600.00
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Company Response

Dear valued customer,

You were informed that if the raccoon broke back in that you would need to screen all the vents as a precaution to prevent it further. The raccoon was out when the one way door was removed (we saw it on the roof). I'm sorry you didn't want to proceed with installing the recommended screening. Best of luck