The quality of the work was so poor I have to have someone redo all of the work. The shelves don't fit in the bookcase how is that even possible.
- Company Response
This client furnished almost her entire home with pieces from our store. Due to the scope of the project, we relied on a number of different manufacturers for the many different pieces.
Part way through the project, the client expressed concerns regarding the custom shelving installed.
As the manufacturer of this product was not willing to be accountable for the concerns, Roomy Home replaced part of the product and extended a generous discount. The client accepted the discount and continued to do business with Roomy Home. We felt that we had resolved the issue.