Reviews

10/10

We couldn't be happier with our new egress windows. The amount of light in our space now is truly transformative. The windows are beautiful, trimmed out professionally both inside and outside. And the mechanism works flawlessly. Kosta was very pleasant to deal with and we felt the price was reasonable. On the day of the job when a question arose the company responded immediately. The biggest surprise for us was how much soil was dug up and how unusable it was (clay and rocks). We originally had planned to use it in our garden. We appreciated that we were able to change the specs while the job was underway to have the soil removed. The crew were on time, respectful, efficient and very tidy. We appreciated how hard they worked! Thank you Kosta and the entire team at Egress Window Experts.

Was this review helpful?
Company Response

Thank you Karen, it was our pleasure!

10/10

Great experience from start to finish. First rate and prompt customer service both over the phone and from repairman Dwayne. The problem was explained clearly and all the parts were in his truck. We were so impressed--professional, friendly, knowledgeable. And the bonus was that Dwayne cleaned the fireplace so well that the flames look better than before! Thanks for the top-notch service.

Was this review helpful?
Company Response

Thank you, Karen, for contacting Gas Fix to service your Instaflame fireplace. The model that you have is a DV34RN and those units contain a Mercury Flame Switch, which is now an obsolete part. Contractors will tell you one of two things with this model: 1.) It can't be repaired and you need a new unit that will cost between $3000 to $5000 or 2.) It can be repaired and it will cost between $1000 to $1200. We are the contractor telling you that it can be repaired! We are very happy that you chose Gas Fix to upgrade the unit. As noted, Dwayne had both the gas valve and pilot assembly for the job already on his vehicle. As we specialize in the repair and maintenance of gas fireplaces, our technicians carry over 300 of the most common parts on their vehicles, such as the remote we also installed. We never tire from hearing how great a fireplace looks once our technician has given it a thorough cleaning. Thank you again for choosing us and we look forward to working with you in the future! ~ Jason ~

10/10

Joe at Persian Rug Services is such a pleasure to deal with. Always friendly, professional and very knowledgeable. For the second time we called him in to clean our pet soiled Persian rug and he did an amazing job. No trace of the stains and the offensive odor is completely gone. Joe also cleaned two smaller machine made wool rugs and a polypropelene carpet and all came out first rate. Thanks Joe for the great service!

Was this review helpful?
Company Response

Thank you so much for the review and the business. We appreciate it very much. We are so glad that we were able to be of a service and we look forward serving you again in the near future.
Cheers