My stackable washer died after a hydro outage. Because it is a unique size and otherwise in good shape, I decided to replace the computer component rather than replace the washer/dryer combination. Unfortunately, although the washer is only 5 years old - - GE no longer supports this model :-( I called Appliance Repair Master and Avi showed up within a few HOURS!! What a relief. Avi is as conscientious with the work as he would be if it was his own machine. The computer component was a special order, which is the only thing that prevented the completion of the job the very next day. As soon as it was available, he came back and completed the repair. It was a lot of work - having to unstack and restack the washer/dryer on both occasions! Avi made the entire ordeal as painless for me as it could possibly be - - for which I am MOST appreciative!! His assessment of the problem was immediate and spot-on. He explained and made sure I understood what the problem was. The service was excellent, the warranties very good, and the service fees extremely reasonable. I would recommend them to anyone! Many thanks.
- Approximate cost of services:
- $1,300.00
- Company Response
Dear Bev. We really appreciate the wonderful words about our company. We trying our best to give our customer best service they deserve. Please feel free to contact us in case any trouble with any of your major appliances and we guarantee you the same exceptional service