Jim and Sue in Concord

I must state, at the outset, that I am very picky. As a Professor of Aerospace Engineering I’m very hard to please, and have never given a perfect grade. Please bear that in mind; and also note that I am planning to have Mr. Falco do the landscaping in our back yard next year. I wouldn’t do this unless I was very satisfied. Paul Falco completely kept his word and commitments. I was very impressed with the professionalism and experience displayed during the course of this project. The work was pursued continuously once it began. Also, Mr. Falco was on the scene during the course of this work, supervising and performing the same activities as his crew. I was home during the week, so I was consulted on a regular basis and involved with various design decisions. I also appreciated this; and we would every so often stand back and assess the project’s direction. Mr. Falco saw to it that everything was well cleaned up and kept tidy. Also, Mr. Falco was extremely patient with my concerns and fussy design tweaks. We had a good dialog and he was ready to accommodate any reasonable changes. It is important to note that Mr. Falco and his crew are a bunch of good guys who are interested in delighting the client. Paul is intense, focused, and very good natured. Mr. Falco’s mode of operation is very interesting, in that the entire plan is hand-drawn on a piece of 11” by 14” graph paper. Then, once the actual project begins, modifications are made in accordance with how it looks for real. I’m kind of used to this for engineering prototype projects, where sketches and white-board sessions guide the fabrication tasks. This is in contrast to other landscaping firms that produce detailed computer-generated plans. In truth, I think that Mr. Falco might be well served to combine the two methods. It might reduce the number of on-site design tweaks. Again, though, I’m speaking like an engineer. In conclusion, I think that my front yard now looks awesome, at a very reasonable price. Also, Mr. Falco did a lot of small extra tasks for me which I appreciate. I didn’t want an unimaginative front yard, no matter how tidy. What I have now looks graceful and elegant. It was, all in all, a very positive experience; and I am definitely pleased to recommend Falco Landscaping.