Reviews

10/10

Penelope, Chris and the crew were all professional and trustworthy. They started and completed the work in the timeframe promised and they did an excellent job. They communicated as necessary and always left the job site tidy and organized.

Approximate cost of services:
$20,000.00
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Company Response

Thank you for trusting our company to complete the repairs at your property, it is much appreciated! Happy Holidays to you and your loved ones! Should you require our services again in the future, we are always at your disposal.

2/10

We had sliding doors installed just over a month ago. If I were to do it all over again, I would go with another company. If you decide to go with Magic Windows BEWARE: The owner is rude and ungrateful to have you as a client. If you live downtown Toronto, that the installers will not do your cut out, as promised by the Sales Rep. Have the Mason speak directly to the Installer. Do not call head office for assistance as they do not have the knowledge and are rude and threaten to make it your problem if things go wrong. After installation, customer service is non-existent (I waited for over a month to hear from customer service to fix my screen, when an appointment was finally made no one showed up. I’m still waiting for a call to reschedule).

Approximate cost of services:
$5,700.00
6 of 7 people found this review helpful.
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