After having bought a toilet with Distinctive, and then waiting to install it for 2 months due to life circumstances, my wife and I discovered a crack in the toilet tank. We assumed that, because it was so long ago, that we would need to really plead our case. To our surprise, Marissa and the team at Distinctive had us bring back the cracked tank, and it was replaced free of charge with no hassle! Fantastic customer service! Thanks guys! A&A
- Approximate cost of services:
- $500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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- Company Response
Hi Andre,
We are glad that we could be of help. (We are in several renovations each day. We understand that things can sometimes go weeks before getting installed.)
Hope all is well, Happy new year.