Reviews

10/10

My toilet was leaking. I had used a large plumbing service earlier this year for a different problem and got totally ripped off. I got Strong's details from HomeStars and must admit I was nervous after my earlier experience.I arranged with Valentin an appointment for the next day. He came on time ,diagnosed the problem, was efficient ,exceptionally clean for a great price. I will now go to no-one else for any plumbing services that I need.

Approximate cost of services:
$240.00
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Company Response

sorry for late response, thank you for taking the time to post a review for us. Valentin

10/10

Joe and Dominic came to investigate the presence of termites. Instead they discovered water damage. I had extensive preventive termite treatment both inside and outside my house They did the work efficiently and cleanly and were a pleasure to have working in my home.Their recommendations were logical and helpful. I would definitely use them again for any pest problems as I value their honesty

Approximate cost of services:
$3,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Originally, I was contacted to inspect a unit three doors down from this one by another pest control company. As it happened my client was seeing alates ( winged reproductive termites ). Having called a major company in the termite world she was told by the rude receptionist that they were carpenter ants and that she should buy some raid. Having a keen sense she asked for a second opinion which lead my college to recommend Snap pest control. Upon arrival A preliminary inspection revealed that termites were indeed present at the home. I brought Domenic in because we had to surgically remove walls, vapor barrier, insulation etc.. and as a contractor he could do it so that other trades could follow us with minimal work and stress. We bought paper for the floors,and I had a vacuum cleaner running as the drywall was being cut to leave the unit as free from dust as possible. In the end the damage structurally was quite significant and therefore it became evident that all the homes in this row have the same structural flaws contributing to excess moisture levels and hence termites. Having treated 3 of the 5 units already it is clear that the newest chemical ( Altricet ) ) in our arsenal against termites is actually working well. We still have 1 more unit to treat and will be conducting yearly inspections.Joe