Chris from Toronto

During the thaw after the intense cold spell in January water leaked through a washroom exhaust fan in the upper floor. The home is only 2 years old and still under warranty. The builder tried to pass it off as due to ice damming which is not covered under the Tarion warranty. We engaged the services of IRIS to do an independent inspection. Dave came in, inspected the attic and immediately found exhaust air leaking from both upper floor washroom exhaust fan ducts in the attic. This was the cause of the moisture build up in the attic leading to the leak. We submitted his report to the builder and Tarion and got the repairs done under warranty. The entire experience dealing with Dave was a pleasure. He quoted half his regular rate for the inspection since he would not be able to go on top of the roof during winter. But after the inspection, he volunteered to check the top of the roof without charge when he visits the neighborhood for other work during Spring/Summer. His report was accepted without question by both the builder and Tarion.

We had a trouble free move with We-haul. One call to Jay, followed by a few emails and the move was set-up for the next Saturday. Jay and Kevin and the truck turned-up at 11.45 for the 12 noon start. They picked-up furniture and boxes from my condo and a nearby storage locker and reached the destination in Aurora before us. The unloading was impressive. They took care not to leave a single nick or dent on the new hardwood floor. Carried an extra large cupboard to the upper floor and a very heavy treadmill to the basement. There were some furniture they disassembled and put-back together too. At no point did they rest during this entire process. To top it all off, their rates are easy on the purse. Excellent experience. Will recommend to family and friends.