Go somewhere else! Glen at Door Express claimed I would have doors in 6 weeks.... took 17 weeks! Plus an extra week because the doors got held up with the shipping company due to Door Express not paying their bills! Nothing but false claims regarding everything from timing to quality workmanship. I received the doors to find numerous deficiencies and the worse milling of hinges and strikes I have ever seen. Also pencil marks, scratches, and jagged edges. Their tools are in desparate need of sharpening. When I tried to contact Glen regarding the defects I received no response until I sent a message weeks later with obvious disappointment and anger at which point he claimed he passed the message on to someone else.... Blame Game. High turnover in staff (I spoke with 5 different receptionists in 5 months) is a good sign of a poorly run company. Don't waste your time here!
- Approximate cost of services:
- $8,300.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?